How do I cancel my account?

If the day ever comes when you need to cancel your account we will be sad to see you go, however there is a process for this. 

You'll need to go to https://securecare.recurly.com. If you haven't accessed your account here yet, then you'll need to first create your account. Detailed instructions for creating your account can be found in "How to use our billing system". Once you've activated your billing account, you can then log in and select "Cancel" in the Subscription section (see screenshot below). You will then receive an email confirmation.

If this method does not work for you, then you can contact us directly and a member of our team will assist you. For verification and security purposes we will need to verify your account through one of the below methods: 

Phone: 877-493-1015

Email: support@sfax.com

Chat: 

You will then receive an email confirmation when the cancellation is complete.