Set Fax Retention
In your Sfax account, you can retain inbound and outbound faxes from 1 day up to 5 years (1,825 days to be exact, according to the terms of service).
NOTE: The fax retention policies outlined here do not pertain to the Sfax trash folder; items located in the trash folder are deleted after 90 days from the time they are placed there.
To set your retention period(s):
- Log into Sfax at https://app.sfaxme.com.
- Click the Settings icon under the Sfax header, then click Manage account in the left navigation pane.
- Then, in the Basic Settings pane, click the Retention Settings button—and in the dialog:
- Click the Inbound Retention and/or Outbound Retention drop-down arrow, then Enabled; then enter the number of days you wish to retain your inbound/outbound faxes.
- Click the Save button; then Confirm, at the prompt. Your inbound/outbound faxes will be retained for the number of days you set.