Change or Reset Your Sfax Password

To change, or reset (if you forgot it or are locked out), your password, go to https://app.sfaxme.com. Then:

• To change your password: Click the Settings icon under the Sfax header, then click My profile. Then, scroll down to the Change Password pane, and enter your username and your new password, then enter the new password again to confirm it. Then, click Submit.  A system message then appears and states your password was changed.

• To reset your password: Click the Forgotten Password link—and at the prompt, enter your user name. Click Submit. A confirmation message appears. If your entry matches an Sfax account, password reset instructions are emailed to the address on that account.

NOTE: If the reset email does not arrive — Wait a few minutes, then check your spam or junk folder. If it still has not arrived, contact your Sfax account administrator to confirm your username. If you are the account administrator, please submit a support ticket to support@sfax.com for assistance.