How do I cancel my account?

If the day ever comes when you need to cancel your account we will be sad to see you go, however there is a process for this. 

You'll need to go to  https://securecare.recurly.com.  If you haven't accessed your account here yet then you'll need to first create your account.  Once you've activated your billing account you can then login and select "Cancel"  in the Subscription section." 

You will then receive an email confirmation.

If this method does not work for you, then you can email support@sfax.j2.com and let us know that you want to cancel your account and a member or our team will assist further.